A Single Call
You dial 1 number and skip the forms.
Bailey Station Water Removal · Collierville, TN
Emergency Water Removal and Water Extraction Serving Collierville, TN
One number for wet rooms on Town water, with a written estimate after inspection.
One call, zero forms
Slabs and crawl spaces
Repairs go to your permit office
Your water system named
What You Get From Water Extraction Services in Collierville
A Restoration Company Close By
You talk through the damage with a water damage restoration company that works around Collierville.
Knowledge of This Town
Your restoration company works with Collierville code enforcement, the Town water and sewer system, Wolf River flood risk, and local housing.
An Estimate in Writing
The scope and price come in writing once the damage is inspected and measured.
Readings Against Drying Goals
Moisture meters track the drying, per US EPA guidance, against the drying goals an S500 inspection sets.
Repairs Tied to Code Enforcement
Repairs that need a permit go through Collierville code enforcement, and the Town's portal shows inspection results.
6 First Steps From MLGW and FEMA
These 6 first steps come from MLGW and FEMA, and each row names who says so and who to call in Collierville.
| The step | Who says so, and who to call |
|---|---|
| Leave the house when you smell gas, and do not turn lights or appliances on or off or use matches. | MLGW, Natural Gas Leak page. Call the Emergency Hotline, (901) 528-4465, from another location when possible. |
| Stay away from a downed power line and anything touching it. | MLGW, Downed Power Lines page. Report it to the same Emergency Hotline. |
| Keep off wet electrical equipment, and touch no electrical equipment while you stand in water. | FEMA, Ready.gov Floods page. MLGW takes outage reports at 901-544-6500. |
| Follow your local officials' instructions on when to reenter your home after severe weather. | FEMA, How to Document Damages After Severe Weather Events. |
| Shut off your incoming water valve when you can reach it without walking through water. | MLGW, Disasters page, and FEMA says to avoid wading in floodwater. MLGW does not supply Collierville's water, so call Collierville Water Dept at 901-457-2800 for the water side. |
| Take photographs and videos of the damage, including items you plan to discard. | FEMA, flood claim page. Report a flood loss to your insurance agent or company. |
Tell your restoration company which of these steps you finished when you call.
(901) 460-0232Water Removal Services in Collierville, Job by Job
These 11 pages sort water removal services in Collierville job by job, from carpet and drywall to ceilings and crawl spaces.
Which steps your home needs, from extraction through repairs, and what to read before you sign.
How drying gets measured, what dated readings show, and where fans fall short.
Who to call about the sewer, what comes out, and why the price differs.
Decide between drying in place and a flood cut from the water source and the readings.
Measure the growth against EPA's marker of about 10 square feet and find the water behind it.
Decide what stays by water source, floor type, and the reading under the floor.
Check the power and the source under an older house before anyone goes in.
See how far the water went before you open a wall or sign for repairs.
Decide which spaces stay open and what your insurer and landlord receive after water reaches your business.
Know which 6 measurements set your estimate before you sign or file a claim.
Who to call for a wet ceiling, when to keep out of the room, and what can dry in place.
What Shapes Emergency Water Removal in Collierville
Emergency water removal in Collierville, TN takes its shape from the water source, the building, and the local flood and freeze records. The water source decides who you call first. The National Park Service places the town on Pea Ridge, between the Wolf River and Nonconnah Creek basins.
NOAA logged 55 structures with at least minor water damage in the flash flood of July 30, 2009. NOAA 1991 to 2020 normals at the Collierville station show 74.5 days at or below 32°F a year. FEMA lists DR-4898, a severe winter storm in Shelby County, as declared on February 6, 2026.
Emergency water extraction in Collierville, TN then follows the building, where the median year built is 1998. Your restoration company measures wet materials with a moisture meter and writes the estimate. Ask what it checks first when you call.
Emergency Water Cleanup in Collierville by Water Source
These 6 situation pages sort emergency water cleanup in Collierville by water source, since S500 weighs the source and the water's quality after contact.
Your plumber fixes the pipe. Your restoration company removes the water and dries what it reached.
Your plumber takes the heater. Your restoration company takes the wet floors, walls, and ceiling below.
Fans dry a surface. Meter readings show whether the subfloor and wall base under your appliance are dry.
A tank leak, a clogged bowl, and a line backup are 3 different jobs, and the source decides the plan.
River water and roof water take different plans, and a homeowners policy and a flood policy follow different terms.
Dated readings and photos show how a concealed leak behaved, which your insurer reads against its seepage wording.
Collierville Cases and How Your Restoration Company Responds
Water clean up in Collierville changes with the source and the building, so these 5 local water problems each start different work.
| The situation | What your restoration company does |
|---|---|
| A pipe freezes and splits in cold like December 2022, when NOAA logged -3°F in Shelby County and frozen pipes across the region. | Your restoration company handles the burst pipe water damage cleanup, and your plumber repairs the pipe. Moisture meters track the drying against the goals set at inspection. |
| Sewage comes up through a floor drain or toilet on the Town sewer. | S500 lists sewage as Category 3 water, so sewage water extraction and cleaning come before drying. Call the Town at 901-457-2800 and ask who owns the blocked section. |
| Heavy rain floods Collierville-Arlington Road, as NOAA logged in 2009, 2011, and 2016, and water enters a nearby building. | S500 lists rising water from rivers or streams as Category 3. Your restoration company plans the storm and flood water cleanup around that category. |
| Water sits under an older house near the Square, where tract 216.20 has a median year built of 1972. | In the Memphis metro, 40.7% of single-family houses built before 1970 have crawl spaces, per American Housing Survey data. Your restoration company includes the crawl space where it can, and crawl space water removal covers what follows. |
| A stain spreads across a wall in a slab home, the foundation under 77.1% of Memphis metro occupied single-family houses. | Your restoration company finds the wet areas of hidden leak water damage with a moisture meter. Ask for dated moisture readings in writing, and keep them for your insurer. |
Burst pipe, sewage, or river water in your building: name the source when you call, and ask what your restoration company checks first.
(901) 460-0232From EPA's Drying Window to Documented Drying Goals
EPA's drying window leads to documented drying goals in these steps, each with its source. No marker says how long your job takes.
Show by source
EPA's 24 to 48 Hour Window
US EPA
To prevent mold growth, US EPA's mold guide puts the drying of water-damaged areas and items inside 24 to 48 hours.
Your restoration company asks when the water started. Ask what that means for mold after water damage.
Inspection and Drying Goals
ANSI/IICRC S500
The S500 inspection steps include setting dry standards and drying goals.
Your restoration company records those goals during a water damage assessment.
Removal of Standing Water
US EPA
US EPA's flooding page says to remove standing water and dry indoor areas.
Your restoration company removes the water with an extraction vacuum, the tool US EPA's remediation guide names, then moves to water extraction and drying.
Cleaning Before Drying
ANSI/IICRC S500
The S500 Consensus Body places remediation before restorative drying for Category 2 or 3 water.
Your restoration company sets the category from the source and the water's quality after contact, then cleans where that category calls for it.
Drying Equipment
US EPA
US EPA's remediation guide names dehumidifiers and fans for drying, and it says no fans until the water is known to be clean or sanitary.
Your restoration company then sets dehumidifiers and fans, including for wet carpet and floor drying.
Moisture Readings Against Drying Goals
US EPA
US EPA's mold course says moisture meters can monitor the drying of wet materials.
Your restoration company compares readings with the goals set at inspection. Ask how they bear on any water damaged drywall repair.
IICRC lists S500 as a 5th edition from 2021. Ask your restoration company for dated moisture readings in writing, along with its drying goals.
The 3 Steps Behind Your Call
Your call runs through 3 steps, from the first dial to a written estimate from a local restoration company.
- 1
Call One Number
You call one number and describe the water source, the rooms, and when the water started.
- 2
Talk With a Restoration Company Close By
You speak with a local water damage restoration company. Ask what it checks first in a home on Town water.
- 3
Receive a Written Estimate After Inspection
A written estimate follows once your restoration company inspects the damage and takes moisture readings. Ask it to name the rooms and materials covered.
Why Collierville Owners Start With This Call
Collierville owners start with this call because it rests on 6 local facts, each from a public record you can check.
No. 1
The Town Runs Your Water
US EPA lists Collierville Water Dept as a locally owned groundwater system with 20,144 service connections. MLGW does not supply Collierville's water. Tell your restoration company you are on the Town system.
No. 2
MLGW Runs Your Power and Gas
MLGW supplies power and gas across Shelby County, and Census data shows 61.0% of Collierville's occupied homes heat with utility gas. Ask your restoration company how it handles gas appliances in wet rooms.
No. 3
Code Enforcement Has Its Own Number
MLGW lists (901) 457-2310 as Collierville's code enforcement number. Confirm with that office which repairs need a permit, and ask your restoration company who applies.
No. 4
Flood Land Is Mapped and Gauged
Flood land is mapped here: a City of Memphis GIS copy of FEMA data puts 16.40% of Town land in A and AE zones. NWS lists the top Wolf River at Collierville crest as 16.73 feet, on March 11, 2016. Check your address on the FEMA flood map, and give the result to your restoration company.
No. 5
Freeze Counts Come From a Local Station
NOAA normals at the Collierville station count 13.4 days a year at or below 20°F. Ask your restoration company how it dries wall cavities after a pipe freezes.
No. 6
Housing Age Splits by Neighborhood
Housing age splits by neighborhood, with 859 of 1,200 units in tract 216.20 around the Square built before 1980, per Census data. A US DOE guide says finish flooring traps water above the slab or subfloor and slows drying, so your restoration company checks the flooring.
What Sets the Price of Emergency Water Extraction in Collierville, TN
The price of emergency water extraction in Collierville, TN comes from 6 factors your restoration company measures. No government or insurance source this site checked gives a local figure, and water damage cleanup cost takes each factor further.
Wet Area
Your restoration company finds the wet areas with a moisture meter, and their size sets the scope of the written estimate.
Water Source and Category
Sewage and rising river water are S500 Category 3, which adds cleaning before drying.
Time Since the Water Started
S500's Consensus Body says time and temperature can affect or slow contaminant growth, so tell your restoration company when you first saw the water.
Materials That Got Wet
US EPA's flood cleanup page says to discard materials that soak up large amounts of water and cannot be cleaned and dried.
Floor Structure
Memphis metro occupied single-family houses split 77.1% slab and 19.2% crawl space in the 2019 American Housing Survey, which changes access.
Equipment and Readings
Federal guidance hosted by US EPA says drying can use fans, blowers, or dehumidifiers. Ask your restoration company for the equipment count and how it records moisture readings.
The Insurance Information Institute says an HO-3 policy covers accidental discharge from a plumbing system and excludes seepage. FEMA puts flood damage outside most homeowners policies. Read the insurance questions in the water damage FAQ before you call your insurer.
Collierville and 8 Nearby Places by ZIP Code
These 9 cards show Collierville and 8 nearby places by ZIP code, with each place's straight-line direction and 1 sourced fact.
Show by county
Collierville, TN
the center point
ZIP 38017
ZIP 38017 also reaches Piperton in Fayette County and unincorporated land.
The 2020 Census counted 51,324 people inside town limits.
Piperton, TN
about 5 miles east
ZIP 38017, 38066
ZIP 38017 also takes in Collierville, and ZIP 38066 takes in Rossville.
The City of Piperton buys its groundwater from the Collierville Water System.
Southwind, TN
about 5.5 miles west-southwest
ZIP 38125
About 14% of ZIP 38125 lies in Memphis, per Census boundary files.
The Census geocoder returns no incorporated place for Southwind High School at 7900 E Shelby Dr.
Cordova, TN
about 7 miles north-northwest
ZIP 38016, 38018
Memphis takes in about 56% of ZIP 38016 and about 32% of ZIP 38018.
The National Register lists Cordova School at 1017 Sanga Rd.
Rossville, TN
about 8 miles east
ZIP 38066
Rossville covers about 12% of ZIP 38066.
The Town of Rossville Utility Department keeps the water and sewer accounts.
Eads, TN
about 10 miles north-northeast
ZIP 38028
ZIP 38028 lies about 53% in Fayette County and 47% in Shelby County.
The Census geocoder places one Eads address in Shelby County and another in Fayette County.
Arlington, TN
about 14 miles north
ZIP 38002
Arlington covers about 17% of ZIP 38002.
UT MTAS lists sewer as the Town of Arlington's city utility.
Lakeland, TN
about 15 miles north
ZIP 38002
Lakeland covers about 21% of ZIP 38002.
The City of Lakeland lists its own sewer emergency line, 901-870-8594.
Oakland, TN
about 15 miles northeast
ZIP 38060, 38028
Oakland covers about 16% of ZIP 38060.
US EPA lists Oakland Water Dept at 15,443 people and 6,202 connections.
Your permit office follows where the property sits, as MLGW's list states, so give your restoration company your street address.
Who Calls and Why in Collierville
Collierville callers fall into these 3 groups, and each faces different questions. ACS data shows 79.9% of Collierville's occupied homes are owner occupied and 20.1% are renter occupied.
Homeowners
Your water damage restoration job starts when a pipe, an appliance, or a storm wets your floors.
Renters, Condo Owners, and HOA Members
Tennessee's condominium act puts common elements on the association and the unit on its owner, subject to the declaration. The condo and rental questions in the water damage FAQ sort out who repairs what.
Landlords and Business Owners
Tennessee's landlord and tenant act covers Shelby County rentals. Business owners can read about commercial water damage.
Service Areas Around Collierville, TN
These 8 service areas around Collierville, TN sit outside town limits, each with its own mix of county, water utility, and permit office.
Fayette County city with STEP sewer in new developments and water bought from Collierville.
Memphis mailing city, mostly unincorporated Shelby County, on MLGW water.
Split between Memphis and unincorporated Shelby County, on MLGW water.
Fayette County town with its own water and sewer and Chickasaw electrical permits.
Unincorporated area with no town government and a ZIP in 2 counties.
Shelby County town on MLGW water and Town sewer, near the Loosahatchie River.
City on MLGW water with City sewer and a Shelby County permit on top for 3 project types.
Fayette County town with its own water, sewer, and building departments.
Not on the list?
Give the street address on the call and ask whether a local restoration company works there. Your water bill names your utility.
What Collierville Owners Ask
Who Do I Call First When Water Is Coming Into My Collierville Home?
Call MLGW's Emergency Hotline, (901) 528-4465, first for a gas leak or a downed line, and the Town at 901-457-2800 for the water side. Then call a local restoration company about the wet rooms, such as a water heater leak cleanup.
Is This an Emergency, or Can It Wait Until Morning?
Water that waits until morning still counts against US EPA's 24 to 48 hour drying window for preventing mold growth. Tell your restoration company when the water started, and ask what it can dry in place.
Can I Stay in a Wet House With the Power On?
No. FEMA's guidance on restoring power says not to enter a flooded or wet building when the power is on. MLGW requires a licensed electrician and a Code Enforcement inspection on damaged service equipment before it restores power.
Who Pays: Me or My Insurance Company?
Your restoration company sets the price in a written estimate, and your insurance policy sets any claim payment. Read what you sign, and ask your insurer. Ask your restoration company for its payment terms when you call.
Which Company Handles Drying, and Which Handles Repairs?
The company that handles drying and the company that handles repairs can differ, so ask on the call. Tennessee's contractor law applies at a total cost of $25,000 or more, so ask for a license number on larger repairs. Your restoration company can tell you which repairs it handles.
Which Addresses Outside Town Limits Does This Site Cover?
This site covers addresses in 8 places outside town limits: Piperton, Southwind, Cordova, Rossville, Eads, Arlington, Lakeland, and Oakland. A Collierville mailing address does not settle where a property sits, so give your street address when you call.
The facts on this page come from 61 public documents, among them records from National Park Service, NOAA, and FEMA. The how each fact gets checked page lists each one with its check date.
Bailey Station Water Removal
Talk to a Restoration Company Serving Collierville
Speak with a local water damage restoration company about water extraction in Collierville by calling (901) 460-0232.
(901) 460-0232
Call and get connected today.